Frequently Asked Questions
Everything you need to know about shopping with Bronx Banco.
How long does shipping take for Bronx Banco orders?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the product description for fit notes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my package?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery.
Are your materials sustainably sourced?
At Bronx Banco, we are committed to quality and ethics. We work closely with our manufacturers to ensure high-grade fabrics and fair labor practices across our entire supply chain.